
Frequently Asked Questions
What is facilitation, and how is it different from training or consulting?
A facilitator designs and guides the way your team works together so you can share relevant information, think clearly and reach sound decisions, while staying neutral on the content and outcome.
What is a facilitated workshop, and how is it different from a typical meeting?
A facilitated workshop is a structured process that sequences contributions and makes thinking visible so everyone reasons from the same information. Unlike typical meetings, participants often ‘work alone, together’ and sessions end with a clear decision or next steps.
What does a facilitator do vs our team lead/manager?
The facilitator runs the process (purpose, agenda, ground rules, time) and helps the group reason openly, while your leader/Decider owns the content and makes the final call when needed.
Is facilitation right for us and our situation?
It’s most useful when you need alignment, clear decisions, problem framing or prioritisation on real work (e.g., product launch trade‑offs, cross‑department collaboration), and it works for both problems and opportunities.
Will facilitation work in Hong Kong culture?
Yes — the approach is used successfully across cultures; we use plain language, protect face, and rely on structured, inclusive methods rather than confrontation. You might want to find a facilitator that speaks your language though.
Who should be in the room?
The people who will do the work, those with key knowledge, and those who can make or ratify decisions, with a clearly named primary client and Decider identified upfront.
What outcomes will we get from a workshop?
We co‑design the goal and agenda, then use simple tools like silent idea generation, clustering and structured voting to move from ideas to decisions efficiently.
Do you offer standard workshop types we can pick from?
Yes — common formats include problem‑framing, prioritisation, product or marketing strategy and kick‑offs, often adapted from proven structures like LDJ, Design Sprints or Strategy Sprints. Contact us for detail.
How are roles and decision rights handled?
We clarify roles at the start: facilitator (process), participants (content and evidence), and Decider (final call), with structured input (e.g., voting) before any decision is made
How do you keep things on track and handle conflict or strong opinions?
We agree ground rules, ask clear, respectful questions that focus on interests and reasoning, and use time‑boxed steps to keep momentum and reduce unhelpful debate.
How do you ensure everyone participates and no one dominates?
We build in silent writing, short share‑outs and structured voting so quieter voices contribute and ideas are judged on merit, not airtime or seniority.
What preparation do you need from us?
Agree the objective, who should attend, decision rights, time and place; share any relevant data or constraints so we can tailor the process to your reality.
What happens before and after the workshop?
Before: brief discovery to understand your goals and context, then jointly design purpose and process.
After: a concise pack of decisions, priorities and next actions, plus a quick evaluation to see what to improve.
How long are sessions, and how many do we need?
It depends on your objectives; we propose a right‑sized agenda and time‑boxes, from a single decision workshop to a short series if the scope is bigger.
How do you measure success and ROI?
We agree simple success criteria up front (e.g., decisions made, priorities set, actions owned), gather quick feedback at the end and, if useful, schedule a short follow‑up to check progress.
©2025 - Puresult Facilitation by RC Consulting Limited
